I've recently had some very bad experiences with paid technical support and I'm wondering if anyone else shares my dismay.
I'm responsible for about 40 servers which support services for approximately 15,000 people so you might imagine that good 24x7 technical support is fairly important to me. The last several months of dealings with two companies in particular have my blood pressure way higher than it need be.
I ran into a problem recently with needing more external storage for my home server and hopefully the solution will help someone else.
Being the packrat that I am, I ran out of disk space to store my Mythtv recordings, pictures, and backups. No problem, a quick run down to Costco and an hour later I had two shiny new 500GB USB drives to go with the old 150GB USB drive I already had.